To Doug Schneider,

I have an Onkyo 5.1 surround-sound home-theater receiver. During an electrical storm it was hit with a power surge. Now I have no sound at all to speakers or even the headphone jack. The internal fuse is fine. Any suggestions?

David U.

If the fuse is fine, then chances are that something inside is fried. This wouldn’t surprise me whatsoever -- power surges will do that sort of thing. If you really want to know what’s wrong, take it to a qualified technician for repair (don’t try to repair it yourself unless you’re capable of it). That, though, will cost money, so you’ll have to determine if it’s worth it to take it there, even for an estimate, or if you should just buy something new. Whether you repair it or buy a new one, I suggest buying a good surge-protection unit, since what happened to you isn’t as uncommon as many people think. . . . Doug Schneider